Consumer Corner - 2023 | ||||||
Sl No. | Date | Description | English | Tamil | ||
1 | 21/03/2023 | Directions to comply the orders of CGRF and EO in time | English |
Consumer Corner - 2022 | ||||||
Sl No. | Date | Description | English | Tamil | ||
2 | 27/06/2022 | Various further guideline relating to CGRF | English | |||
3 | 16/06/2022 | To disseminate to the public and make them aware of the existence of multilevel grievance redressal mechanism available to the electricity consumers | English | Tamil | ||
4 | 01/05/2022 | IMPORTANT DIRECTIONS ISSUED RELATING TO CGRF | English | |||
5 | 29/03/2022 | CGRF Meeting during - model code of conduct | English | |||
6 | 03/02/2022 | Circular on Proposal for Nomination of Members - Instructions issues | English | |||
7 | 03/02/2022 | Proposal for Member to be nominated by the Commission – Guidelines | English |
Consumer Corner - 2021 | ||||||
Sl No. | Date | Description | English | Tamil | ||
8 | 21/12/2021 | Procedure to be followed by CGRF – General Guidelines | English | |||
9 | 14/06/2021 | CGRF related various instructions issued | English | |||
10 | 14/06/2021 | Annexure III of CGRF Order issued by CGRF | English | |||
11 | 14/06/2021 | Annexure II on Biodata format for CGRF nominated by District Collector | English | |||
12 | 14/06/2021 | Annexure I of CGRF Biodata Format | English | |||
13 | 14/06/2021 | CGRF Procedure | English | |||
14 | 14/06/2021 | Consolidated Regulations for CGRF and Electricity Ombudsman | English | |||
15 | 14/06/2021 | Flow Chart for Grievance Handling | English | |||
16 | 14/06/2021 | Address of CGRF of all Electricity Distribution circles | English | |||
17 | 14/06/2021 | Consumer Guidance | English | |||
18 | 14/06/2021 | Consumer Safety | English | |||
19 | 14/06/2021 | Consumer Charter | English | |||
20 | 26/03/2021 | Nomination of Member by District Collector – Guidelines | English |
Consumer Corner - 2020 | ||||||
Sl No. | Date | Description | English | Tamil | ||
21 | 01/12/2020 | Pending cases of more than 2 months – Guidelines | English | |||
22 | 01/12/2020 | CGRF-Number of cases pending for more than 2 months in respect of Distribution Circle | English | |||
23 | 12/10/2020 | Virtual meet to be conducted by the CGRF | English | |||
24 | 27/07/2020 | Procedure to be followed by the CGRF in Conduct / Disposal of hearings | English |
Consumer Corner - 2019 | ||||||
Sl No. | Date | Description | English | Tamil | ||
25 | 07/11/2019 | Implementation of CGRF orders – Not obeyed – Action to be taken on officials of TANGEDCO – Under Section 142 of Electricity Act 2003 by the Commission | English | |||
26 | 21/03/2019 | Nomination of Member to CGRF - Additional Instructions issued | English | |||
27 | 01/03/2019 | Nomination of Members to CGRF-Proposal to be sent as per the format enclosed. | English | |||
28 | 01/03/2019 | Member of CGRF to be nominated by the Commission – Guideliness | English |
Consumer Corner - 2016 | ||||||
Sl No. | Date | Description | English | Tamil | ||
29 | 07/09/2016 | Procedure to be followed by the forum with regard to hearing of complaints | English |
Consumer Corner - 2013 | ||||||
Sl No. | Date | Description | English | Tamil | ||
30 | 25/11/2013 | Guidelines for conducting the CGRF meeting | English | |||
31 | 06/09/2013 | Hearing of Complaints - Procedure | English | |||
32 | 14/08/2013 | Awareness to be created about CGRF | English |
Consumer Corner - 2011 | ||||||
Sl No. | Date | Description | English | Tamil | ||
33 | 23/03/2011 | Procedure to be followed by the CGRF in hearing of the complaints | English |